
Collapsible content
Description
Description
FAQ
FAQ
Where are the pickup locations?
Shanghai Pudong Airport (PVG):
- Terminal 1 Arrivals — Sunrise Duty Free
- Terminal 1 Departures — After security checkpoint 21-22
- Terminal 2 Departures — After security checkpoint 16
- Terminal 2 Departures — Level 3, End of Island B
- Terminal 2 Arrivals — Baggage conveyor No.26 and No.27
How do I activate my SIM card?
Email with activation instructions sent after purchase. Airport pickup: staff assists. Delivery: self-activate following instructions. Do not insert until you arrive in China.
How soon will I receive my SIM card?
Orders processed within 12 hours. Shipping 16-26 days depending on destination. Contact Support3@YOUBenBen.com for details.
Can I use Facebook, Instagram with the SIM card?
Due to regulations, only government-approved websites. VPN required for Western apps. We can help set up a VPN.
Can I make calls with the SIM card?
Yes, call duration depends on your purchased plan.
Can I use the SIM card immediately?
No, requires ID activation. Airport pickup: staff activates. Delivery: self-activate. Do not insert until in China.
Do you offer Portable WiFi devices?
Yes! Pre-configured VPN included. Pick up at airport or ship to your accommodation.
Design Your Shanghai Trip
This is a deposit to reserve your spot. The remaining balance will be invoiced separately after confirmation
Survival Kit(E-book)
Half-Day Experience
Full-Day Experience
Top Shanghai Experiences
Dedicated to excellent guest service.
We strive to create a perfect travel experience in China for our guests through attentive service, diverse product offerings, and seamless processes.


