YouBenBen

Shanghai Pudong Airport (PVG), Terminal 2, International Arrivals

YouBenBen Service Counter next to Carousel 26

Open 24 hours a day, 7 days a week

Phone: 400-108-7969

Arrivals Booth:
T2 International Arrivals, Counter near Carousel 26 (inside security). Open 24/7.

Departures Booth:
T2, 3rd Floor, End of Island B (outside security). Open 24/7.

Most foreign nationals require a visa to enter mainland China. We will provide all necessary documentation for your application, such as an official invitation letter and a detailed itinerary, but you will need to submit the application yourself at your local Chinese embassy or consulate.

As of 2025, China offers visa-free entry for ordinary passport holders from: France, Germany, Italy, The Netherlands, Spain, Malaysia, Switzerland, Ireland, Hungary, Austria, Belgium, Luxembourg, Canada, United States, United Kingdom, Singapore, Brunei, and the UAE.

Important: Visa policies change frequently. Always confirm with your local Chinese Embassy before booking.

• Passport Validity: At least 6 months remaining from entry date
• Purpose: Tourism, business, visiting family, or transit only
• Duration: Count begins from day after entry
• Onward Travel: May need proof of departure ticket
• Accommodation: Register within 24 hours (hotels handle this)

Absolutely. China is one of the safest countries for tourists, even at night. Strong public security and strict laws on firearms and knives. Use common sense with belongings.

Your English-speaking private guide handles all communication, translation, and coordination for a seamless experience.

Many Western apps are blocked in China. Install a VPN before departure or rent our portable WiFi with pre-configured VPN.

China is a mobile payment society (WeChat Pay/Alipay). International cards accepted at hotels but not everywhere. Your guide can help set up payment apps.

Starts from $200 per person per day. Final cost depends on duration, hotel standard, activities, and travel season.

Included:

• All accommodations as per itinerary
• Private, English-speaking guide and dedicated driver
• Domestic transport (flights/trains) as listed
• Entrance fees for all scheduled attractions
• Specified meals
• 24/7 on-the-ground support

Not Included:

• International airfare to and from China
• China visa application fees
• Travel insurance
• Personal expenses and meals not specified

10-20% deposit to confirm booking. Balance due 30-60 days before departure. We accept Visa, Mastercard, bank transfer, and PayPal.

• 30+ days before departure: Full refund (minus 5% service fee)
• 8-29 days before departure: 70% refund
• 7 days or less: 50% refund

A unique travel experience crafted from scratch based on your interests, budget, pace, and style. Not a fixed package. We focus on flexibility, depth, and privacy — distinguishing us from rigid large-group bus tours.

Seasoned experts with bicultural backgrounds, deeply knowledgeable about Chinese culture and travel. Superior communication and authentic recommendations.

1. Initial Inquiry: Share your preferences, dates, number of travelers
2. Consultation: Travel specialist discusses your vision
3. Proposal & Quote: Detailed itinerary and price quote
4. Refine & Confirm: Work together until satisfied
5. Booking & Payment: Confirm and complete booking
6. Pre-departure Support: Comprehensive preparation support

1-2 weeks depending on complexity. Recommend starting 3-6 months before travel, especially for peak seasons.

Yes! Airport pickup at Shanghai Pudong (PVG). Combine with our private car service for a seamless arrival. Driver meets you with a name card.

eSIM: Mainland China, Hong Kong, Macau, Taiwan.
Physical SIM: Mainland China only. Ensure device supports eSIM before purchasing.

QR code sent via email after purchase. Scan to activate. No physical card needed.

Yes, confirmation and QR code sent after purchase. Show at entrance.

Airport transfers, private car rentals, city tours:

• Standard Sedan (4 seats)
• Premium MPV (7 seats)
• Minibus / Coach (large groups)

Yes! Fully customized for families, friends, corporate groups — private guide, vehicle, flexible schedule.

Yes, multilingual guides: English, Spanish, Japanese, Russian.

Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay, Alipay. Prices in USD.

Yes. SSL encryption and trusted payment gateways.

Yes, confirmation email with order details sent after successful payment.